St. Andrews email accounts, including username and password, are set up so that the login credentials are the same for the email account and for Moodle. The password requirements for successful login are:
at least 1 number,
at least 1 lower case letter,
at least 1 upper case letter,
at least 1 non-alphanumeric character(s) such as as *, -, or #
So, if you have not set up your email password to meet the requirements above, you will be unsuccessful in logging into Moodle.
Please stop by computer services for assistance in resetting your email password. Once the new email password is set up, following the requirements above, and you have successfully logged into your email account, you should also be able to log into Moodle.
Jenny Carmichael Minnick